Last updated Apr. 01, 2004
Netspot Console's Email
Windows NT4 SP6a and Exchange 5.5
First lets make sure Exchange is configured for internet email as that
is what we are using to send notifactions and it is not installed by
1. Open the Exchange Administrator
Start > Programs >
Microsoft Exchange > Microsoft Exchange Administrator
2. Make sure you are looking at the correct mail server
3. Look for the "Internet Mail Service" connection under
If it is there move on to configuring NetSpot Console. If it is
missing, you will have to ask the administrator to add it or come up
with another solution (cough, FreeBSD box, cough). To add it
(don't do this unless you know what you are doing) you must have DNS configured, then from
Microsoft Exchange Administrator, highlight <yourdomain> and click
File > new other > internet mail service
This will start a wizard, answer the questions and we are off to
configure Netspot Console (see below).
For more info on installing and configuring Internet Mail Service see this
microsoft support page.
Windows 2000 SP4 and Exchange 2000
Nothing should have to be done on the exchange server.
Here is what I did for the test.
- Installed W2kAS and then promoted it to domain controller
- Added the reverse lookup zone in DNS and populated it to match
- Did a default install of Exchange 2000. (already
configured for SMTP)
- Added a user for the NetSpot Console test
Now I configured NetSpot Console and all worked well. See
configuring NetSpot Console below.
Configuring NetSpot Console v3.1
Assuming you have already installed NetSpot Console v3.1, Open NetSpot
Console and log in to enter Administrator Mode. In the left panel
click on "Settings", then "Notification". We'll edit our settings
here. Frist you need to select the device you want notifiction
from and the interval for querying the device. Under "Devices
Subject to Notification" click on "Edit...".
Check your settings (self explainitory) select the device(s) and the
interval then "OK" Now we are back at the previous window.
Under the heading "Notify by E-mail", click on "Edit"
In the new window, click the box beside "Notify by E-mail" to enable
Under "Destination Default Settings for Notices" you must fill in the
lines for "From:" and "Reply-to Address" with valid users on
Exchange. This can be tricky.
For example: (from my limited testing)
Let say my exchange log in name is "preston" and my email is
If my settings on NetSpot Console where:
From: Rick Preston
This does not work (hook up a protocol analizer, user unknown)
Add a .sig if you want and input the exchange servers IP address in
"SMTP Server Address"
Now Under "Notice Conditions" click the box beside "Send by Regular
Format" to enable this option.
"To Address" needs to be a valid user address on the exchange
server. This is who the email will be sent to.
Choose your conditions and click on "Test Mail" You should get a
"Test mail has been sent" If you get an erro here please recheck
all the steps on this page.
Click "OK" at the top of the page and we are set to go.